01
Useful detail in the enquiry
Where the agreed form includes a photo field, a customer can send a boiler badge or leak photo with their message. You can assess the enquiry with more context before you call back; a photo is not a diagnosis or a confirmed booking.
02
Priority services, clearly explained
Boiler repair, no hot water, leaks, cold radiators or bathrooms: the site explains the services you actually offer. Separate service pages are agreed in the scope before payment; they are not generated for jobs you do not undertake.
03
Service areas you can genuinely cover
We state the towns you serve accurately. A separate area page is useful only when there is enough verified, distinct information to help a customer; any such pages are agreed in the scope, not copied across a map.
04
The landlord side, which is the repeating work
CP12 certificates are a legal requirement on a cycle, which makes landlords the customer who comes back. If that is work you want, the site says so plainly rather than leaving it in a list of twelve services.